Cookie policy

This website, www.talktalkidiomas.comlike most websites on the Internet, uses cookies to improve and optimize the user experience. This Cookie Policy provides the User with information about what “cookies” are, which types this Website uses, and how they can be disabled or removed.

1. What are cookies and how are they used on this Website?
Cookies are files or devices that are downloaded onto a User’s terminal device during the visit to the webpage with the purpose of storing and retrieving data. Like most websites on the internet, this Website uses cookies to:

  • Establish levels of protection and security that prevent or hinder cyberattacks against the website or its users.
  • Personalize and facilitate user navigation as much as possible. Cookies are associated only with an anonymous user and their terminal device and do not provide references that allow the deduction of personal data from the user.

The User can configure their browser to notify and reject the installation of cookies sent by this Website without this affecting the User’s ability to access the content. However, we make it clear that, in any case, the quality of the Website’s functionality may decrease.

2. Types, purpose, and operation of cookies used by this Website.
Las cookies, en función de su permanencia, pueden dividirse en cookies de sesión o permanentes. Las primeras expiran cuando el usuario cierra el navegador. Las segundas expiran en función cuando se cumpla el objetivo para el que sirven (por ejemplo, para que el usuario se mantenga identificado) o bien cuando se borran manualmente.

3. Classification of cookies
Cookies can be divided based on the duration they remain activated on the terminal device into:

  • Session Cookies: These are a type of cookie designed to collect and store data while the user accesses a web page. They are usually used to store information that is only relevant to keep for the provision of the service requested by the user one time (e.g., a list of purchased products).
  • Persistent Cookies: These are a type of cookie in which data remains stored on the terminal and can be accessed and processed over a defined period set by the cookie’s owner, which can range from a few minutes to several years.

Additionally, based on their purpose, cookies can be classified as follows:

  • Technical Cookies: These allow the user to navigate through a website, platform, or application and use the different options or services available, such as controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that comprise an order, processing an order, submitting requests for registration or participation in an event, using security elements during navigation, storing content for the dissemination of videos or sound, or sharing content via social networks.
  • Personalization Cookies: These allow the user to access the service with general predefined characteristics based on a series of criteria on the user’s terminal, such as language, the type of browser used to access the service, the regional configuration from which the service is accessed, etc.
  • Analysis Cookies: These enable their owner to monitor and analyze user behavior on the websites to which they are connected. The information collected through this type of cookie is used to measure the activity of websites, applications, or platforms and to create browsing profiles for users of these sites, applications, and platforms, in order to introduce improvements based on the analysis of usage data provided by users of the service.
  • Advertising Cookies: These allow the effective management of advertising spaces that, if applicable, the publisher has included on a website, application, or platform from which the requested service is provided based on criteria like the edited content or the frequency with which ads are shown.

Finally, based on the entity that manages the device or domain from which the cookies are sent and the data obtained is processed, cookies can be classified into:

  • First-Party Cookies: These are sent to the user’s terminal device from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.
  • Third-Party Cookies: These are sent to the user’s terminal from a computer or domain not managed by the publisher, but by another entity that processes the data obtained through cookies.

Based on the classifications mentioned above, when accessing this Website, the following cookies are installed: First-Party:

  • Technical Cookies. These are necessary to navigate through the bank’s website and use its various options or services, in addition to saving cookie usage preferences. They are used to control traffic and data communication and perform security checks.

Third-Party:

4. Consent When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click “Accept,” you accept our use of the categories of cookies and plugins you have selected in the pop-up, as described in this cookie policy. You can deactivate the use of cookies through your browser, but please keep in mind that our website may stop functioning correctly.

5. Manage your consent settings
Technical (Always Active): The storage or technical access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or solely for the purpose of carrying out the transmission of a communication over an electronic communications network.
Analytics: Technical storage or access that is used exclusively for statistical purposes.

6. How can cookies be configured?
Cookies can be blocked or disabled by activating the settings in your browser, such that the installation of all cookies or some of them is rejected. The vast majority of browsers allow users to be warned about the presence of cookies or to automatically reject them. If rejected, you will still be able to use our Website, although the use of some of its services may be limited, and therefore, the User’s experience may be less satisfactory. Below are links to access the cookie settings of main browsers:

  • Internet Explorer:Tools -> Internet Options -> Privacy -> Settings. For more information, you can check Microsoft support or the browser’s Help.
  • Safari: Preferences -> Security. For more information, you can check Apple support or the browser’s Help.
  • Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, you can check Mozilla support or the browser’s Help.
  • Chrome: Settings -> Show advanced options -> Privacy -> Content settings. For more information, you can check Google support or the browser’s Help.

You can also restrict the use of third-party cookies by following these instructions:

7. Updates and changes to the Cookie Policy This Website may modify this Cookie Policy based on legislative or regulatory requirements, or to adapt this policy to instructions given by the Spanish Data Protection Agency; therefore, users are advised to periodically visit this policy. Having read all the information provided, we notify the User that if they continue to navigate this Website without having taken appropriate measures to customize their browsers to prevent the installation of the cookies used, as included in Article 22.2 of Law 34/2002 on Services of the Information Society and Electronic Commerce, as amended by RD 13/2012 of March 30, they will be granting their consent for the use of these mechanisms.